Permanent Jewelry + DesIgns
FAQs
Services
appointments, events, and pop-ups
How many people can come to an appointment?
Up to 2 people per appointment.
If you would like to bring more, please specify the number of people who will be purchasing permanent jewelry on your appointment request and we can accommodate a longer appointment time.
What are the requirements for a party or private event?
A minimum purchase of 5+ items is required for us to drive to an event.
If 10+ purchases are made, the host gets a free collection piece!
What is a pop-up?
We will be at the location of salon, shop, or other business for a half or full day. We will announce these on our social media stories and feed posts!
What if I need to take my permanent jewelry off?
in case of MRI, medical procedure, or other reason the permanent jewelry needs to be removed
In case of necessary removal
Be sure to cut your piece off at the jump ring and we will weld it on for you for free! Please make an appointment and specify that you need a weld.
What happens if my permanent jewelry breaks?
Send us a quick message if your piece has broken!
Break at the jump ring
One free weld is offered. Please book an appointment and specify that your jump ring has broken.
Break at the chain
We can add a second jump ring to your chain, or replace the chain for 40% off. Please book an appointment and specify that your chain has broken.
Lost chain
Within 6 months from the time of purchase, we will replace the chain for free. Please book an appointment and specify that you have lost your chain.
What if I already had my free weld?
Additional welds without the purchase of jewelry are $10
Jewelry Care
a little maintenance will keep your jewelry clean and tarnish free
Quality
We are careful to source materials of the best quality that should not tarnish with the proper care
Clean
gently rinse with warm water and dish soap to clean
Shine
add shine with a microfiber jewelry cloth
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